Insights

  • Achieve a complete picture of your world, IQX provides unbridled access to a wide range of data and information related to any particular maintenance object
  • Include up-to-date technical equipment data sheets, maintenance instructions and technical diagrams; one-click access to object-specific maintenance history, analytics and costing information and even access to related external data sources including hosted catalogues, and other collaborative forums
  • Find information about a spare part or contract supplier in seconds with SharePoint Search

Collaboration

  • Enable access to your knowledge repositories  via your personal workspace (for example include SAP & legacy system maintenance histories, documents such as maintenance instructions & diagrams, calibration and quality certificates or even HR certifications and qualifications
  • Involve all stakeholders including maintenance planners & technicians, production planners & managers and even external parties in key processes (for example,  defining functional locations and equipment, planning or scheduling maintenance, initiating or executing maintenance work or even analysing maintenance histories)
  • Plan and execute maintenance tasks more effectively by communicating in real time (for example instant messaging, picture & video capturing of in-process conditions), sharing  information and contributing positively to the overall solution

Productivity

  • Provide intuitive workspaces that offer users the ability to interact with a range of systems and processes including the back-end SAP system, other legacy or point applications or even external parties and applications (for example, location-based services and supplier catalogues)
  • Enable seamless interaction with SAP transactions with right-click interactive features (for example convert issues to Notifications, release work orders, or check resource availability)
  • Manage certifications and qualifications of your technicians to find the best person for each job
  • Easily purchase spare parts, consumables or sub-contract services from a SharePoint-hosted products catalogue

Process Improvement Opportunities

  • Are your users frustrated by a complex user interface, difficulty in reporting, lack of integration, lack of effective content & document management?
  • Difficulty accessing Maintenance history and analytics from legacy systems? 
  • Unable to rapidly retrieve up-to-date equipment specifications, diagrams and maintenance instructions?
  • Cumbersome  planning, requisition and approval processes?
  • Are you effectively managing internal and sub-contractor time?
  • Do you have an effective mobility strategy?

Because not all work is done behind a desk