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Effective decisions are not made in isolation.

Innovation and process agility require systems that support the way people really work.

People are the life blood of any organisation and IQX solutions harness the power of collaborative intelligence by:

• Connecting people -SAP users and non-SAP users, internal and external participants
• With content both structured and unstructured
• Using dynamic Workflow and Business Process Monitoring techniques that stretch beyond system and organisational boundaries

IQX solutions provide you with an Intuitive Workspace that lets you participate effectively in complex multi-user 

processes (typically involving unstructured content) whilst seamlessly accessing and updating SAP at appropriate stages.

Functions

IQX solutions enable SAP processes to incorporate Microsoft's personal productivity tools (eg Outlook & Excel) and business servers (eg SharePoint, SQL, InfoPath) with the information, documents, transactions and workflows optimally distributed between SAP and Microsoft to the benefit of end users.

For example, Manage Excel models using live data sources, track email communications with partners in SAP CRM, trigger alerts based on SAP transactions, receive SAP workflow requests in Outlook, maintain knowledge wikis that reference SAP objects, use live chat to optimise SAP decisions.

The types of documents range from "documents" in proprietary SAP format typically stored in the SAP database
(such as financial documents, purchase orders, closed master records) to documents usually created, viewed
and/or edited by applications other than SAP, though they may have some significance or bearing on business

processes within the SAP system itself (for example, technical drawings referenced from bill of materials stored in the SAP database).

Microsoft SharePoint provides organizations with an integrated solution for managing the entire life cycle of
different types of content, including documents, forms, images, e-mail messages, and instant messages.

Features

Key differentiators of the IQX approach, as supported by our partners, include:

• Designing and deploying people centric business processes that reference SAP information and functionality at key stages, but that also incorporate other systems, non-sap users, and unstructured supporting documents
• Leveraging the Collaborative, Search and Document Management features of SharePoint
• Full SAP authorisation concept enforced
• SAP & Microsoft Certified integration

Benefits

Key business benefits of an IQX solution include:

• Better business outcomes through full engagement by all appropriate participants
• Agile process development and representation through Intuitive Workspaces
• Improved customer service by eliminating manual search and routing of documents
• Improved productivity by providing documents to every SAP desktop, portal, or Office application
• Improved report management by eliminating printing and distribution
• Reduced implementation time and costs
• Ensure data security and integrity: no unauthorized access to documents
• Ability to build Integrated document-centric business processes solutions